Registering an account

In order to participate in the auctions on this website, you must first register to become a member and we mjst be able to verify you are a real person.

• You must select a username, which is the name you will be known by while you are bidding. Please note your Username will be visible by the public. You will also be asked for a password to secure your account. Please note that once you’ve chosen a username, you will not be able to change it.
• You must provide valid contact information that we can use to verify your identity.
• You must provide a valid payment method which identifies you as a real person. We use two verification methods.
• Paypal - If you register with the same email you have used on your paypal account, we can attempt to verify your identity through paypal. For this to happen, we must also confirm you own the email address. We do that by sending an email confirmation link to your inbox.
• Credit Card - You can also use your credit card to validate your identity. We will ask your bank to verify the details you have supplied to us.
• Only 1 account is permitted per household / payment method / user details

This website DOES NOT share or sell any personal information that is collected through the use of our website, including your account details.

This website reserves the right to terminate without notice any user membership. Please read our Terms and Conditions for further information.

After you submit your registration, you will receive a confirmation e-mail message from this site. You may begin bidding immediately.

NEW MEMBER BIDDING REQUIREMENTS

New members will be required to add a credit card to their account, regardless of if they have verified their account with Paypal. You will be asked to enter a credit card to confirm you are a real bidder. You do not have to pay for any wins using this card, and it is not stored anywhere. It is purely for identification purposes only.  You may see a small $1 charge on your card which will be refunded immediately. This is to check that the card is working and that the details provided are accurate.

CREATING AN ACCOUNT AFTER A GUEST PURCHASE

If you have made a purchase as a guest and you did not create an account when you were checking out, you will not be able to communicate directly with our sellers or see your updated shipping status.
To create an account, follow these instructions

1. Find the email that you received confirming your payment (It will be titled "Your payment to SELLER NAME has been processed")
2. Open the email
3. Click on the "View Invoice" button
4. You will be taken to Gem Rock Auctions to view the invoice
5. On the left side you will see a blue box that says "Activate your account"
6. fill in your details and you will have created an account with us